Returns & Exchanges
At PURPLE BRAND, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn items with original tags still attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated; simply download and print it to prepare your package.
Pack and Ship
Securely place the items in the original packaging, attach the return label to the outside, and drop it off at any authorized carrier location.
Receive Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing